BCC IT has been doing what we do since 1987 – a lifetime in IT terms! We’ve an excellent track record in staff retention and believe that we offer some of the best private-sector opportunities within the IT industry in Wales. Like everyone else, we’ve embraced remote/home working over the past year and envisage it continuing, blended with office-based time at our Newcastle Emlyn head office and our Cardiff facility.

We’re not big on strict job descriptions or restrictive job specs, preferring instead to find people we think will fit-in well with our existing teams and going as far as we can to mould the job around the individual’s skillset.



Sales Support and Renewals Administrator 

As the administrative demands on our business increase, we are currently seeking a Sales Support and Renewals Administrator to strengthen our existing business operations team.

Ideally suited to a methodical and disciplined individual with an interest in IT and technically skilled, the successful candidate will be responsible for:


  • Sales order processing, particularly hosted/cloud services and vendor licensing
  • Provisioning and maintaining our customer’s application stack licences and services 
  • Working with our Sales and Technical teams to review and technically document suitable customer solutions
  • Process the renewal and amendments of contracts, agreements and subscriptions both internally and on behalf of our customers
  • Pro-actively monitoring open tickets to identify where Account Management intervention is required and working with the Sales team to ensure such steps are taken
  • Periodically communicating either globally or to multiple customers, for example to notify them of changes to services or outages, etc
  • Answering Sales phone calls and processing them appropriately either personally or by assigning to another suitable team member
  • Interfacing with customers (or potential customers) via an online Sales chat function on our website
  • Manage and develop asset registers as required
  • Ensuring technicians are suitably equipped to complete their assigned tasks/jobs on a daily basis
  • Assist in maintaining supplier accreditations and partnerships


The role will include liaising with colleagues working on-site, suppliers, customers and general enquiries, as such excellent customer facing skills and the necessary aptitude to deal with confidential information in an appropriate manner will be essential.

Working hours will be 09:00 -17:30 Monday to Friday (37.5 hours per week)

Salary dependant on experience, likely to be between £20,000 and £23,000.

To apply or for more information please contact


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We're always on the lookout for talented people. If you think you could offer something to our organisation, then please get in touch:

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