Category: Customer Experience

This Month at BCC IT: December 2025 Festive Insight
9 January 2026

Wrapping Up 2025 with Festive Cheer, Cyber Vigilance and Seamless Support ❄️ With Christmas celebrations all wrapped up and the festive leftovers finally gone, December already feels like a whirlwind of plans, deadlines and last-minute lists. In this BCC IT December 2025 Insight, we pick up the story just as many people across Wales discovered […]

This Month at BCC IT: November 2025
26 November 2025

Strengthening Foundations with Security, Compliance and Customer Excellence ❄️As winter settles in, with short days, busy diaries, and the season’s first snowfall creating its usual chaos, our November Insight shares a behind-the-scenes look at how we’re reinforcing the foundations that keep organisations secure, compliant and running smoothly. Covering our latest ISO announcement, practical onsite improvements, secure and sustainable […]