Phone Systems

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As a Welsh business based in Carmarthenshire, we are particularly proud of our status of Wales’s only directly authorised partner for Panasonic’s range of business-based telephony products. Although they use the latest Japanese technology, Panasonic telephony products are manufactured in Wales, and as such, we are able to offer a wholly Welsh, manufactured, sold, installed and supported offering.

The Panasonic addition to BCC’s current IT portfolio compliments existing IT vendors such as Hewlett Packard, CISCO, CITRIX, Microsoft & Toshiba, and enables our clients to consider their data & voice requirements either independently or as part of the ever increasing demand for convergence.

Panasonic provides a wide range of telephone terminals to suit all your business needs, including Digital, IP, SIP and DECT.

For businesses, personal contact with customers is a significant factor for success and choosing the right telephone system is vital. Panasonic PBX platforms support the stylish and intuitive Digital and IP telephones, SIP phones and DECT wireless phones. And with support for IP softphones and Conference units - companies have an extensive choice of solutions to suit their unique business telephony needs.

At BCC we recognise that quality and reliability is crucial for business communication and Panasonic's range of telephony products are market leaders in both areas - Panasonic's telephone terminals are all assured by rigorous quaility control and testing before they leave the factory, guaranteeing you peace of mind.

Every Call Matters

More and more businesses are moving away from just the traditional desktop working environment, as more employees go mobile - working on the move, from home, moving between various offices/branches or travelling anywhere around the globe. In such dynamic work environments it is essential that people in a business can effectively communicate easily - anytime, anywhere.

Panasonic Communication Assistant Unified Communications (UC) productivity applications help businesses stay in touch with customers, suppliers and colleagues - wherever they may be, by steamlining business communication processes and allowing anytime, anywhere access to business communications.

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Communication Assistant applications are highly intuative UC client solutions that blends easy point-and-click telephony together with presence and availability. Microsoft Outlook® integration, Unified Messaging and a variety of collaboration tools to simplify and enhance real-time communications for all standard business telephony users. These applications help businesses improve efficiency and productivity and help streamline office communications. Key features include:

view realtime Availability and Presence
visually dial contacts
check Presence across multi-site Network
incoming call popup
IP Softphone option for remote workers
desktop CRM integration
visual access to common phone features
12 button dockable feature toolbar
Microsoft Outlook integration
chat / instant messaging
fully searchable call history
support LDAP - i.e Microsoft Active Directory
Thin Client environment supported: Microsoft Terminal Services or Citrix XenApp

Please contact us to discuss your requirements or to see how Unified Communications can help your business

"BCC are a competent team, with whom we have built a very good working relationship. They are always ready to listen when we call, and act swiftly in response to our requests when we need it most!"

M. Edwards, Jones Brothers (Henllan) Limited

"We have no hesitation at all in recommending BCC and have no doubt that they will offer you the same high standard of service that we continue to enjoy."

J. Bentley, SCVS

Having worked in close partnership with BCC over the past 8 years, we have no hesitation in recommending BCC. They not only deliver on our daily requirements but also strategically, when looking at the needs of the business in the longer term.

C. Thomas, Hafan Cymru

"BCC are a competent and friendly team, with whom we have built a very good working relationship over the past 20 years. Most importantly they act swiftly and efficiently to our requests."

E. Jones, Golwg Cyf

"howies have been with BCC for over 8 years now, and as a company that relies wholly on its IT infrastructure to survive, we rest heavily on BCC's knowledge and skill to trade 24/7. BCC have guided us from 5 computers and a 56k modem, up to the many Mac’s, PC’s, Server’s, Printer’s and Networks that we have constantly whirring today." "...they worry, fret, fettle, protect and nurture our IT system as though their business depends on it."

A. Gunn, howies®

"Fantastic IT Support Company. Since BCC has been working with our company, there has been a huge improvement in our IT systems. I have to say what a great service they provide!"

J. Hopkins, Saveeasy Credit Union

"BCC enabled us to develop an ICT system which supports our varied data, printing and phone needs across local and remote working. In our busy centres, in addition to our 30 staff we also cater for hosted staff, and visitors to our meeting rooms and IT suite, so it's really important that our systems are reliable..."

C. Withey, CAVS

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